FAQs

We are passionate about what we do and strive to create the best experience possible when you visit us. Our consultations are one on one and in private consultation rooms to ensure your privacy remains so, problems are resolved and expectations are met. We always welcome feedback so please let us know about your experience!

Yes. We have onsite parking at both locations.

No. Doctors referrals are only required for treatment under medicare (EPC), DVA, or workcover.

All of our consultations are one on one. Our consultation times range from 30-60 minutes and you will be advised at time of booking.

Physiotherapy: We do a comprehensive assessment which means we need to see the area of the body we are treating. For lower limb/pelvic injuries/low back pain, loose fitting or athletic shorts, and for upper limb/neck problems a singlet is a great idea.

Exercise Physiology: Comfortable clothes to be able to move around in/perform exercise in. Adequate closed toe shoes are also a must.

ALL CLASSES: Must bring a sweat towel for hygiene reasons. A drink bottle is also recommended you keep yourself hydrated

Physiotherapy and Exercise Physiology consultations are compensable through private health insurance and we offer on the spot claiming. Rebates available through private health funds vary depending on your level of cover and fund you are in.

Subsidised visits are also available when referred by your GP under the Enhanced Primary Care Program.

Yes. Due to the fact we offer one on one hands on consultations, and have set aside our time especially for you, we ask that if you are unable to attend your appointment that you give us 24 hours notice. This enables us enough time to be able to fill that spot and help someone else to achieve their goals as well.